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The
Royal Advantage
At
Royal Metal Products, our mission is to create the highest level of quality,
service, and value for each and every customer, every day. We refer to
this standard of performance as the Royal Advantage.
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Superior
Quality |
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The
Royal Advantage begins by delivering the highest quality
products in the industry. This is accomplished by using
the highest grade steel and materials in all of our products,
and committing to a process of continuous improvement
in all stages of manufacturing to strive to meet and exceed
the industry benchmarks set for each product. Our updated
facilities and equipment insure that we can keep pace
with the ever changing and growing marketplace. We offer
a 100% product satisfaction guarantee. Our quality control
program insures that every product is stamped with our
logo and size for ease of identification and stocking,
and each box is inspected for quality and count accuracy. |
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Superior
Service | |

Royal
Metal Products offers an unmatched level of personalized customer
service. Our dedicated customer service representatives verify
order receipt and accuracy for every order, and follow-up with
a call to schedule deliveries 1-2 days before shipment. During
deliveries, our truck drivers will assist in the unloading process,
and will call in any errors or shortages before leaving the
branch. All errors or shortages are shipped same or next business
day at Royal's expense. Royal extends to all of it's customers
a standard weekly delivery service with no backorders. |
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Superior
Value |
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Superior
value is created by selling superior quality products and
service for the same price competitors charge for inferior
products and service, and doing it consistently over time.
These 3 elements delivered in combination, creates a business
experience for our customers that is unmatched in the industry.
Are you ready to experience the Royal Advantage?
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Click
Here to Meet our Customer Service Representatives

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